What shipping methods do you use?
We use UPS, Fedex and USPS.
For larger packages over 5 lbs we typically ship via UPS Ground or Fedex Ground.
For midsize packages 1-5 lbs we typically use the most economical of UPS Ground, Fedex Ground, Fedex SmartPost or USPS Priority Mail.
For small packages under 1 lb, we almost always use USPS First Class.
What if my item arrives damaged or defective?
We accept and pay return shipping on returns for 14 days following delivery of the package. We recommend that you keep the box and all contents until you have tested the item to be sure it is working properly, that way if there is a problem it will be easy to repackage and ship.
For more info, see our "Terms and Conditions" section.